Become a volunteer and share your skills with us.

Help consumers understand their vehicle deals.

Consumer Deal Advisors are the people who can provide a human perspective when a consumer needs additional assistance understanding a vehicle purchase, lease, or financing agreement.

What you'll do

• Review consumer questions about vehicle purchases and financing.
• Help consumers understand common automotive terminology.
• Review purchase, lease, and financing documents when appropriate.
• Identify optional products, fees, or terms that consumers may want to ask the dealership about.
• Help consumers prepare questions for their dealer.
• Explain information in plain, easy-to-understand language.
• Direct consumers toward appropriate third-party professionals or authoritative resources when a question falls outside the volunteer's expertise.
• Avoid making legal, financial, or professional determinations.

Skills & experience

Helpful experience includes:

• Automotive sales or dealership experience.
• Finance & Insurance (F&I) experience.
• Automotive lending.
• Vehicle purchasing or leasing.
• Strong communication skills.
• Ability to explain complicated information simply.
• Good judgment and attention to detail.

Ideal for: Former automotive professionals, finance professionals, experienced vehicle buyers, and people who simply enjoy helping others.

Help consumers discover DealHelp.org.

Our Social Media Manager helps spread awareness of DealHelp.org and creates useful, educational content for consumers.

What you'll do

• Manage DealHelp.org social media accounts.
• Create and schedule posts.
• Develop educational content about car buying, financing, leasing, and dealership practices.
• Turn common consumer questions into social media content.
• Create short-form content for platforms such as Facebook, Instagram, TikTok, LinkedIn, and YouTube Shorts.
• Monitor comments and questions.
• Help grow the DealHelp.org community.
• Track engagement and identify which content performs best.
• Help develop social media campaigns and awareness initiatives.

Skills & experience

• Social media experience.
• Strong writing skills.
• Creativity.
• Understanding of social media trends.
• Basic graphic or video editing skills are an asset.
• Ability to work independently.
• Knowledge of automotive content is helpful but not required.

Ideal for: Social media enthusiasts, marketing students, creators, digital marketers, and anyone who understands how to make educational content interesting.

Turn complicated automotive topics into content people can understand.

Consumers have questions about financing, leasing, trade-ins, interest rates, warranties, GAP insurance, dealer fees, credit, and much more.

Our content volunteers help answer those questions.

What you'll do

• Write articles for DealHelp.org.
• Create consumer guides.
• Explain automotive and financing terminology.
• Develop FAQ content.
• Research common consumer problems.
• Turn complex topics into easy-to-understand explanations.
• Help update existing content when information changes.
• Work with the SEO team to create useful search-focused content.

Skills & experience

• Excellent written communication.
• Strong research skills.
• Ability to explain complicated subjects simply.
• Automotive knowledge is an asset.
• Finance knowledge is an asset.
• Journalism, communications, or marketing experience is helpful.

Ideal for: Writers, journalists, students, automotive enthusiasts, and knowledgeable industry professionals.

Make automotive education engaging.

Short-form video can help DealHelp.org reach consumers who may never search for a traditional article.

What you'll do

• Create TikTok, Instagram Reels, YouTube Shorts, and other short-form videos.
• Turn common car-buying questions into videos.
• Create educational explainers.
• Help develop video concepts and scripts.
• Edit short videos.
• Identify automotive topics that could benefit from visual explanation.

Skills & experience

• Video creation or editing.
• Short-form content experience.
• Strong communication skills.
• Creativity.
• Familiarity with TikTok, Instagram, YouTube, or similar platforms.

Ideal for: Content creators, students, videographers, editors, and social media creators.

Help bring DealHelp.org to more consumers.

Community Outreach Coordinators help build awareness of DealHelp.org among organizations, communities, and groups that may benefit from free consumer assistance.

What you'll do

• Identify organizations and communities that could benefit from DealHelp.org.
• Contact community organizations.
• Help establish partnerships.
• Share educational resources.
• Help organize community awareness initiatives.
• Promote DealHelp.org at appropriate events.
• Identify opportunities for collaboration.

Skills & experience

• Strong communication skills.
• Networking.
• Community involvement.
• Professional communication.
• Organization.
• Sales or business development experience is an asset.

Ideal for: Community-minded volunteers, students, business professionals, retirees, and strong communicators.

Help turn consumer problems into better laws.

DealHelp.org isn't just interested in helping consumers understand today's vehicle deals. We also want to understand why consumers encounter the same problems repeatedly — and what can be done to improve the system.

Our Consumer Policy & Legislative Advocacy volunteer will help research consumer-protection issues and develop evidence-based recommendations for policymakers.

The goal is simple:

Identify problems. Research solutions. Recommend change.

What you'll do

• Research consumer-protection issues involving vehicle sales, financing, leasing, warranties, add-on products, fees, disclosures, and automotive lending.
• Identify recurring problems reported by consumers.
• Research existing laws and regulations across Canadian provinces and territories.
• Compare Canadian rules with consumer-protection approaches in other jurisdictions.
• Research proposed legislation and government consultations.
• Identify gaps or inconsistencies in existing consumer protections.
• Develop policy recommendations.
• Help prepare policy briefs and legislative proposals.
• Assist with drafting suggested amendments to existing laws and regulations.
• Help develop model legislation or regulatory language for consideration by policymakers.
• Prepare evidence and supporting research for policy recommendations.
• Help prepare submissions to government consultations and regulatory bodies.
• Assist with written representations to elected officials and government departments.
• Monitor legislative developments that could affect automotive consumers.
• Help communicate DealHelp.org's policy recommendations to government and the public.
• Work with legal and automotive volunteers to ensure recommendations are well researched and practical.

Example Projects

Skills & Experience

Ideal candidates may have experience in:

• Law or legal research.
• Public policy.
• Government relations.
• Legislative affairs.
• Regulatory affairs.
• Political science.
• Consumer protection.
• Public administration.
• Economics.
• Journalism or investigative research.
• Automotive finance.
• Automotive retail.
• Regulatory compliance.

Law students, public-policy students, political science students, paralegals, lawyers, former government employees, researchers, and experienced consumer advocates are encouraged to apply.

What You Don't Need

You do not need to be a lawyer or professional lobbyist.

A strong researcher who can identify a problem, find authoritative sources, understand legislation, and communicate a well-reasoned recommendation can make a significant contribution.

Important Role Boundaries

This is a policy research and advocacy position, not a position providing legal advice to consumers.

Volunteers will not represent DealHelp.org as legal counsel unless appropriately qualified and specifically authorized to do so.

Policy recommendations should be evidence-based, non-partisan, and focused on improving consumer protection.

DealHelp.org does not endorse or oppose political parties or individual candidates.

Why This Role Matters

Individual consumers often have very little ability to influence legislation.

A consumer might encounter a confusing fee, financing disclosure, add-on product, or sales practice once.

A consumer advocacy organization can identify when hundreds or thousands of consumers are experiencing the same problem.

That's where meaningful policy change can begin.

Our volunteers can help turn those patterns into research, recommendations, and ultimately conversations with the people responsible for creating and enforcing consumer-protection laws.

A Long-Term Goal

We want DealHelp.org to become more than a place where consumers can ask:

"Is this deal okay?"

We want to eventually be able to ask:

"Why does this keep happening, and what should the law do about it?"

If you are interested in consumer protection, public policy, law, government, or automotive finance, we'd love to hear from you.